At Wild Tokyo, we believe that gaming should always be an enjoyable and entertaining activity. We are committed to providing a safe and responsible environment for all our users. This policy outlines the measures we have in place to promote responsible behavior and provide support to those who may be at risk of developing gambling-related issues.
Our platform is strictly for individuals aged 18 and over. We implement rigorous age verification procedures to ensure that minors do not access our services. It is a violation of our terms for anyone under the legal age to attempt to use our platform.
Responsible gambling means playing for fun and within your means. It involves:
Treating gaming as a form of entertainment, not a source of income.
Only wagering what you can afford to lose.
Keeping track of the time and money you spend.
We provide several tools to help you manage your activity:
You can set daily, weekly, or monthly limits on the amount you can deposit or lose. Once these limits are reached, the platform will prevent further transactions until the period expires.
You can set reminders or strict limits on the duration of your gaming sessions to ensure you take regular breaks.
If you need a short break from our services, you can request a time-out period, during which your account will be temporarily restricted.
For those who feel they need a longer break, we offer a self-exclusion program. This allows you to close your account for a significant period (e.g., 6 months, 1 year, or permanently). During this time, you will not be able to access your account or receive marketing materials.
It is important to stay aware of your behavior. Warning signs of problem gambling may include:
Spending more money or time on gaming than intended.
Trying to win back money lost by gambling.
Neglecting personal, professional, or family responsibilities.
Feeling anxious or irritable when not playing.
Borrowing money to fund gaming activity.
If you feel that your gaming is becoming a problem, we encourage you to seek help from professional organizations. There are many independent services available that provide confidential advice and support for individuals affected by gambling.
We recommend the use of filtering software (such as Net Nanny or CyberPatrol) for users who share their devices with minors. Always keep your login credentials secure and never leave your device unattended while logged into the platform.
Our staff is trained to recognize signs of problem gambling and is available to assist users in applying responsible gambling tools. We continuously monitor our platform to ensure compliance with our safety standards.