Wild Tokyo is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your data when you use our platform. We adhere to the Australian Privacy Principles and relevant data protection regulations to ensure your information is handled with the highest level of care.
This includes information such as your full name, date of birth, gender, and contact details including your physical address, email address, and phone number.
We collect data about how you use our platform, including your IP address, login data, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
For the purposes of providing our services, we may collect details about payments to and from you and other details of products or services you have engaged with through our platform.
Any information you provide when contacting our customer support team, including records of correspondence and feedback, is retained to assist in resolving your queries.
We process your personal data under the following legal frameworks:
Contractual Necessity: To perform the contract we are about to enter into or have entered into with you.
Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Legal Obligation: Where we need to comply with a legal or regulatory obligation.
Consent: Where you have given us clear consent to process your personal data for a specific purpose.
We use your information to:
Manage and maintain your account.
Provide customer support and respond to inquiries.
Monitor the security of our platform and prevent fraudulent activity.
Improve our website and services through data analytics.
Communicate updates, security alerts, and administrative messages.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When data is no longer required, it is securely deleted or anonymized.
We do not sell your personal data. We may share your information with:
Service providers who perform operational services for us (e.g., hosting, security, analytics).
Professional advisers including lawyers, auditors, and insurers.
Law enforcement or regulatory bodies where required by law.
Your information may be transferred to and maintained on computers located outside of Australia where data protection laws may differ. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
We implement a variety of technical and organizational security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
Under Australian law, you have rights including:
Access: The right to request copies of your personal data.
Correction: The right to request that we correct any information you believe is inaccurate.
Deletion: The right to request that we erase your personal data under certain conditions.
Objection: The right to object to our processing of your personal data.
If you have any questions about this Privacy Policy or our data practices, please contact our Privacy Officer at:
Email: wildtokyo_support@gmail.com